AI template

AI Support Agent

Customer support chatbot with FAQ lookup, ticket creation, and human handoff flow.

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AI Support Agent template preview built with PromptUI

Who it is for

Support teams whose first-line volume is repetitive.

What it does

  • Answer common support questions
  • Hand off cleanly to a human
  • Reduce first-response time

Common in

SupportSaaSEcommerce

The brief we build from

This is the exact instruction PromptUI starts with. You can change every word of it before or after the first build.

Build an AI customer support agent. Use the PromptUI AI Proxy at /api/v1/chat/completions (already available — no API key needed). Include a chat widget (bottom-right floating button that expands to a chat panel), pre-built FAQ suggestions ("How do I reset my password?", "What are your pricing plans?", "How do I cancel?"), AI-powered responses using the proxy, a sentiment indicator (shows if customer seems frustrated), and a "Talk to Human" button that shows a form (name, email, issue summary) to create a support ticket. The AI system prompt should be: "You are a helpful support agent for a SaaS company. Be concise, friendly, and solution-oriented."

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