Terms of Service

1. Acceptance of Terms

By accessing or using PromptUI, including PromptUI Growth Agent ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

The Service is intended for use by businesses and individuals acting for business purposes.

2. Description of Service

PromptUI is an AI-powered application builder that generates code from natural language prompts. PromptUI Growth Agent is the social publishing and go-to-market workspace inside PromptUI. The Service uses third-party AI models (via OpenRouter and other providers) to generate, review, publish, and deploy content or code on your behalf.

3. AI-Generated Content

• Code and content generated by the Service is produced by AI models and is provided "as is" without warranty of correctness, security, or fitness for any purpose.
• You are solely responsible for reviewing, testing, and validating all AI-generated code before use in production environments.
• PromptUI does not guarantee that generated code is free from bugs, vulnerabilities, or intellectual property issues.
• You retain ownership of the prompts you provide and the code generated for you.

3a. Sharing, Showcasing & Community Builds

• Your builds are private by default. Publishing a build creates a public share link; anyone with the link can view and use the running app.
• Publishing does not make your build a template: other users cannot view its source code or remix it unless you separately mark it as a community build.
• If you mark a build as a community build, you grant PromptUI and its users a non-exclusive license to view its source and create derivative builds ("remixes") on the Service.
• For builds you publish, you grant PromptUI a non-exclusive license to display the build (including screenshots and its title) in the Service's galleries and reasonable marketing of the Service. This license ends when you unpublish the build.
• You can unpublish a build (and withdraw community sharing) at any time, on any plan, from its share page or the builder. Remixes created while sharing was active are not retroactively deleted.

4. Account & Authentication

You must create an account (via Clerk authentication) to use the Service. You are responsible for maintaining the confidentiality of your account and for all activity under it.

5. Credits & Payments

• The Service offers credit-metered plans and subscriptions. Signup includes 75 credits; additional plan allowances and top-ups can be purchased through Stripe.
• On Build, Grow and Growth Pro, app builds do not consume credits. Your builds run one at a time. If an account sends unusually many automated builds in one day, later builds may wait in a short queue. Guardian monitoring and eligible repairs are included. Deployments, images, reels, Growth Agent work and other extras use the plan's included monthly credits (500 on Build, 1000 on Grow, 2500 on Growth Pro) or additional credits at their displayed rates. A standard deployment currently costs 25 credits.
• Credit top-ups are available on paid plans. A Growth reel whose render fails is refunded; an AI clip that was never generated is refunded, and clips that were generated remain charged.
• Credits are non-refundable except where required by law or at our sole discretion (e.g., system failure during session).
• We reserve the right to change pricing and credit allocations at any time with reasonable notice.
• If a system failure prevents a usable credit-metered build, the recorded build deposit is automatically returned to your account. Failed chargeable deployment and Guardian-repair operations follow their separately displayed credit-return rules.
• You can manage or cancel a subscription through the billing portal. Existing credits remain available until used; cancellation does not reset purchased or previously granted credits.

5a. PromptUI Growth Pro

PromptUI Growth Pro is a business-to-business plan. It combines Grow access with ads, Autopilot missions, guided onboarding, growth planning, setup help, account-connection support, and review support. Advertising activity requires the relevant business approval and is not a promise of a particular advertising result, number of leads, sales, ranking, reach, or revenue outcome.

• The fee is £99/month in the United Kingdom, $99/month in the United States, or ₹7,499/month in India, plus applicable tax, or ten months' fee for a year when billed yearly. There is no minimum term: you can cancel before your next billing date. The checkout page confirms the applicable currency before payment. Fees paid for a billing period are non-refundable except where required by law or where we make an error.
• Advertising spend, platform fees, media budgets, domains, and other third-party charges are separate from the service fee. You pay those charges directly to the relevant provider unless we agree otherwise in writing.
• You remain responsible for your offers, website, legal notices, advertising accounts, approvals, and compliance. PromptUI will not publish content, create active campaigns, or spend advertising budget without the approval required by the relevant workflow.
• Growth Pro access is provided while the subscription is current. Included product capacity remains subject to the plan's published credit and fair-use rules.
• We may pause service work where an account is overdue, required access is unavailable, or a proposed activity is unlawful, unsafe, or outside the agreed service scope.

6. Acceptable Use

You agree not to:

• Use the Service to generate malicious code, malware, or content that violates any laws.
• Attempt to circumvent rate limits, credit systems, or security measures.
• Abuse the Service in a way that degrades performance for other users.
• Use automated tools to excessively access the Service beyond normal usage.

6a. Connected Platforms

• When you connect an account you control, such as a Facebook Page, Instagram account, Meta ad account, Google Ads account, YouTube channel, LinkedIn Page, X account or TikTok account (and, when you turn them on, a Threads profile or Google Business Profile location), you authorise PromptUI to act on that account only in the ways described in our Privacy Policy and only after you approve the action in PromptUI. You can disconnect in PromptUI or revoke access with the platform at any time.
• You remain responsible for your content and campaigns and for following each platform's own terms and policies, including Meta's Terms and Advertising Standards, Google Ads policies and the YouTube Terms of Service. By using PromptUI's YouTube features you agree to be bound by the YouTube Terms of Service.
• When you turn on the inbox, PromptUI sends a reply to a customer, or hides or likes a comment, only when you ask it to in PromptUI; a reply is sent only after you press Send and confirm. You are responsible for what you send and for following each platform's messaging rules.
• Once TikTok's post screen is released, TikTok posts will be sent only from it, after you choose the audience and settings and press Post. When X post credits are turned on, each post to X uses the credits shown on the post before you approve it.
• Ad campaigns PromptUI creates on Meta or Google Ads are created paused. A campaign starts spending only when you tap Run in PromptUI, after you set its total budget and end date, or when you switch it on yourself in Meta or Google. A campaign you run from PromptUI stops on its own when it reaches that total or date, unless you change them in Meta or Google. You can pause it in PromptUI, or in Meta or Google, at any time. Meta or Google bills you directly for advertising.

6b. Your Customers' Data

• When you use features that handle personal data about your customers or website visitors, such as the inbox, Meta lead forms or ad measurement, you are the controller of that data and PromptUI processes it on your behalf to provide the feature. Our Privacy Policy describes what is collected and for how long.
• Our Data Processing Addendum forms part of these Terms and applies to that processing; by accepting these Terms you accept it, with nothing separate to sign. It covers your instructions, confidentiality, security, our sub-processors (with notice of changes and a right to object), international transfers, help with requests and breaches, deletion at the end, and audits.
• PromptUI processes that data only to provide the features you use and on your instructions given through the Service; keeps it confidential to your workspace; uses the service providers listed in the Privacy Policy to host and run the Service; protects it with the security measures described there; helps you respond to requests from the people concerned; and deletes it at the end of the periods in the Privacy Policy, when your workspace is deleted, or when you ask us to, unless the law requires us to keep it.
• You are responsible for having a lawful basis for that processing and for telling your customers about it, for example through your own privacy policy and the privacy link on your lead forms. Do not use these features for special-category data (such as health information) without your own legal advice.
• Ad measurement on websites you build with PromptUI is also covered by separate ad-measurement processing terms, which you accept when you turn it on.

8. Service Availability

We strive for high availability but do not guarantee uninterrupted service. The Service depends on third-party providers (OpenRouter, Vercel, Supabase, Stripe) and may be affected by their outages.

9. Termination

We reserve the right to suspend or terminate your account at any time for violations of these terms. You may delete your account at any time by contacting us.

10. Changes to Terms

We may update these terms at any time. Continued use of the Service after changes constitutes acceptance of the modified terms.